http://alumni2.wordpress.com/2007/08/10/will-facebook-replace-email/
http://www.mappingtheweb.com/2007/07/11/facebook-email/
A path to legitimately eliminate enterprise e-mail with the Social Graph and Unified Communications.
The key is to have a transition strategy that indicates the type of communicates and properly escalates between the modes of interaction:
1) Paper.
2) E-Mail.
3) Instant messaging.
4) Audio/Voice.
5) Video.
Application of context to any of these channels creates "ambient findability" based on the social graph and the level of interaction.
Wednesday, September 5, 2007
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